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Sales 1: Availability, Invoicing and Dispute Resolution with Food Buyers

Broadcast Date: February 09, 2016
Chapter 1
Meet Farm Commons and learn the presentation agenda.
Chapter 2
What are our goals with contract law and how do things typically go wrong?
Chapter 3
 Sales Agreements Basics
When and how do you use a sales contract? How are formal "contracts" different from other types of agreements?
Chapter 4
 Quality and Quantity Dispute Problems
Learn procedures and standards help to prevent and manage buyer rejection of deliveries
Chapter 5
 Change Order Problems
How to accommodate and plan for order changes.
Chapter 6
 Customer Ignorance
Learn how educating your buyers can lead to long-term sales relationships.
Chapter 7
 Late/Non Payment Issues
How to clearly communicate terms of payment and invoicing procedures to get paid on time.
Chapter 8
 Using Availability Sheets and Invoices as Contracts
How can you use these documents and how is this different from a traditional sales contract?
Chapter 9
 Contracts: Handed to You and Drafting Your Own
Learn the steps you can take when a buyer hands you a contract to sign, as well as the steps to take when drafting your own contract
Chapter 10
 Court and Applicable Laws
Learn what a court will consider when looking at a sales agreement and the laws they use to fill in the blanks.
Chapter 11
 Food Safety, Insurance, and Sales
A brief discussion on food safety and insurance requirements that could affect your contracts.

Around the country, local food is picking up steam. As consumers, restaurants, grocery stores and schools buy more and more product, farmers need clear information on their obligations and expectations. In this tutorial, learn how to build a strong relationship with your buyers to ensure that they become life-long customers and advocates of your farm. Don’t like the idea of using formal contracts? No problem – this tutorial emphasizes more informal sales through basic availability sheets and invoices. Attend to learn how you can use the documents and ordering system you likely already use to develop clear communication with your buyers. We will also go over how to make sure you get paid, and what to do if things go wrong.

Direct to Consumer

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